SRHAC Programs

SRO Outreach Program

Today, the SRO Outreach Program is a collaboration between SRHAC and a preponderance of SRO operators throughout the City.

SRHAC’s SRO Outreach Program serves:

  1. Homeless and/or disadvantaged needy individuals seeking SRO housing.

  2. SRO residents and individuals seeking SRO housing.

  3. SRO owners/operators, their management and staff.

  4. Community organizations, individuals, City and other governmental offices and as well as elected officials and agencies.

Initiatives and Activities of the SRHAC SRO Outreach Program:

  1. Help homeless and needy individuals secure permanent SRO affordable housing in Chicago.

  2. Help preserve and protect existing SRO housing in Chicago.

  3. Assist SROs maintain viability as a vital neighborhood housing resource.

  4. Provide City-wide SRO referrals to homeless, needy, and impoverished individuals.

  5. Help SRO residents to locate and secure social services.

  6. Provide stability to SRO residents to prevent a relapse into homelessness.

  7. Expand community linkage with social services providers.

  8. Advice and Train SRO owners/operators, their management and staff, on a including extensive one-on-one consulting as may be needed.

  9. Conduct workshops and trainings for SRO owners/operators, and residents.

  10. Identify and obtain technical and financial resources for SRO operators to perform maintenance, repairs and renovation.

  11. Encourage and urge city officials, news media, organizations, businesses and residents to support SRO’s.

  12. Work to increase the availability of SRO housing units City-wide.

  13. Alert SRO Operators and their staffs of funding opportunities, pending legislation, legal issues, cost-saving ideas, City, building and safety updates and other news important to improving and maintaining their SRO operations.

  14. Offer case management services to select SRO residents on a need-basis.

  15. Assist City Aldermen and their staff to help refer single adults seeking affordable SRO housing in their wards and surrounding neighborhoods.

  16. Work directly with City Aldermen and their staff experiencing SRO resident intervention issues related to job loss, illness, hospitalizations, and other matters.

  17. Provide guidance to Guide aldermen and their staff with solving SRO building management issues.

  18. Offer referrals for needed services to SRO residents to prevent a relapse into homelessness.


Working with HUD and Federal Agencies: For 20 years, (1998 to 2018) SRHAC housed hard-to-place chronically homeless and disabled single adult clients in permanent SRO’s, utilizing federally-funded rent subsidies and supportive services. SRHAC yearly provided permanent SRO housing with case management to almost 150 homeless and disabled adult men and women, utilizing over twenty (20) scattered-site SRO housing locations city-wide.

Since its inception, SRHAC created a social service linkage network, made up of dozens of specialized supportive services agencies dedicated to homelessness prevention of SRO residents. Through these initiatives, many tenants in SRO housing have received life-changing services including job and housing counseling, self-sufficiency skills, assistance with housing placement and special rent-subsidy programs.

Specifically, these homeless sub-populations included:

  • Individuals experiencing substance use disorders
  • Those with mental disabilities
  • Domestic violence victims
  • Human trafficking survivors
  • Ex-offenders
  • Service veterans
  • Persons living with HIV/AIDS
  • Individuals suffering from physical disabilities and chronic illness

SRHAC’s SRO Headquarters: In 2012, SRHAC acquired the former Austin YMCA, at 501 N. Central Ave, Chicago and began directly housing hard-to-place, single adult men and women into affordable SRO units.

This facility, formerly known as the Austin YMCA, re-named the Plaza Arms, with 300 SRO–units is the second largest SRO in Chicago. This SRHAC-operated SRO, provides low-income affordable housing units for single adult men and woman by offering clean private SRO rooms, containing a closet, bed, dresser, refrigerator and microwave.

  • The SRHAC facility also houses the Austin Community Family Center (ACFC) that provides well-received adult and youth programs. The center utilizes the building’s two basketball courts, gymnasiums and fitness center spaces for sports, recreational, wellness programs and other community-oriented activities.

  • The State-funded Phoenix Recovery Support Program also operates within the Plaza Arms facility and offering assistance to men and women dealing with substance abuse.

Besides offering below-market monthly and weekly rents, SRHAC also partners with Chicago’s Low Income Housing Trust Fund (LIHTF) by providing eighty (80) SRO units with rental subsidies. The LIHTF units are reserved for truly poor single adults who struggle to secure rent monies on a daily basis.

To date, SRHAC continues to play a major role in developing and implementing homeless intervention initiatives and strategies during and after the City’s Ten-Year Plan to End Homelessness and remains the City’s leading SRO experts.

Working With Chicago’s Department of Family and Support Services: From 2014 through 2021, SRHAC provided Interim Housing for homeless families and single adults with children, funded by the City’s Dept. of Family and Support Services (DFSS). The program, beginning with 25 homeless families and expanding to 57, offering housing units for homeless single mothers and fathers with children and two-parent families served over 5,000 people during that tenure.

In 2018, SRHAC acquired a 45-unit SRO property in Belvidere, IL that also houses low-income single adults in a protective and quiet environment. This facility is now undergoing renovation.

With a demonstrated ability and success rate in operating SRO facilities, SRHAC – along with its knowledgeable Board of Directors – expect to continue nurturing and acquiring existing and potential SRO properties to expand its ability to directly house low-income single adults with affordable below-market-rate rental units, utilizing subsidies when available.

The SRHAC SRO Approach
SRHAC-owned and operated SRO facilities offer a dignified, respectful and “non-judgmental” “resident-driven” housing approach reflecting SRHAC’s experience with both “housing-first” and “harm-reduction” models as well as other successful program models. A SRHAC Social Worker or other case management providers may work with select residents based upon empathy, compassion and understanding of their current circumstances and special needs.

How to Apply for Housing or Services at Plaza Arms:
A rental application may be completed at our office at 501 N Central Ave, Chicago, IL 60644, from 9:00am-3:00pm, Monday-Friday, except on major holidays. Please call 312-212-1212 to make an appointment and to learn additional details.

How to Apply for Housing or Services at Belvidere House:
A rental application may be completed at our office at 226 N. State St. Belvidere, IL, from 9:00am-3:00pm, Monday-Friday, except on major holidays. Please call 815-544-4466 to make an appointment and to learn additional